{"id":1607,"date":"2021-04-14T22:02:36","date_gmt":"2021-04-14T22:02:36","guid":{"rendered":"https:\/\/wildapricot.wpengine.com\/?p=1607"},"modified":"2025-05-12T05:29:42","modified_gmt":"2025-05-12T05:29:42","slug":"new-volunteer-checklist","status":"publish","type":"post","link":"https:\/\/www.wildapricot.com\/blog\/new-volunteer-checklist","title":{"rendered":"New Volunteer Checklist: How to Onboard and Welcome New Volunteers"},"content":{"rendered":"<p>Most nonprofits and membership organizations depend on volunteers to help run projects, raise funds, organize events, and even manage day-to-day administration.<\/p>\n<p>These individuals are also likely members, supporters or donors \u2013 the very folks your organization is trying to engage and retain. So making the effort to get your volunteers off to a good start is critical. They need to understand \u2013 from the get go \u2013 how important their role is to your organization. They also need to feel they are part of a team working towards a common goal.<\/p>\n<p><strong><em>S<\/em><\/strong><strong><em>o do you have a process for welcoming, orienting and <a href=\"https:\/\/www.wildapricot.com\/blogs\/newsblog\/2019\/08\/29\/volunteer-engagement\">engaging your new volunteers<\/a>?<\/em><\/strong><\/p>\n<p>We recognize that finding time to develop, customize and maintain a new volunteer welcome and orientation process can be difficult, especially for small organizations with few or no staff. Although they rely on volunteers, the staff or volunteer leaders are often time and resource-challenged.<\/p>\n<p>So we\u2019ve developed this New Volunteer Checklist to help you get started. Take a look through our checklist and check off the items you\u2019ve got covered (for a great sense of accomplishment); identify items you need to address; or use this as a jumping off point for your own volunteer orientation \u201cto do\u201d list.<\/p>\n<p>For more details, you can also check out our article\u00a0\u00a0<a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-orientation-and-training\">Volunteer Orientation and Training for Nonprofits: The Ultimate Guide<\/a>, which offers additional ideas and resources.<\/p>\n<p><a href=\"https:\/https:\/\/register.wildapricot.com\/.wildapricot.com\/volunteer-recruitment-checklist\"><img decoding=\"async\" title=\"Volunteer Checklist\" src=\"https:\/\/www.wildapricot.com\/wp-content\/uploads\/2024\/03\/volunteer-recruitment-checklistA7CB5C13965F.jpg?v=2\" alt=\"Volunteer Checklist\" \/><\/a><\/p>\n<h4>Take a look through the following checklist \u2013 scan it or print it out, then:<\/h4>\n<blockquote style=\"margin: 0px 0px 0px 40px; padding: 0px;\">\n<ul>\n<li>Check things off that you\u2019ve got covered<\/li>\n<li>See what pops out that you need to address or pull out pertinent items and create your own checklist<\/li>\n<\/ul>\n<\/blockquote>\n<h2>Pre-planning:<\/h2>\n<p><strong>How will you get to know the new volunteer?<\/strong><\/p>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610 Did you capture information about the volunteers in the screening process?<\/p>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610 Is the volunteer a member or supporter \u2013 whose profile will be available in your <a href=\"https:\/\/www.wildapricot.com\/membership-management\">membership database<\/a>?<\/p>\n<\/blockquote>\n<p><strong>Who should be involved in the welcome and orientation process?<\/strong><\/p>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Does each committee or event chair provide a one-on-one welcome for their new team members?<\/p>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Do you provide mentors or volunteer buddies to help welcome and orient new volunteers?<\/p>\n<\/blockquote>\n<p><strong>Do you have a structure in place for communication and performance management?<\/strong><\/p>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Do team or committee leaders perform regular check-ins with volunteers?<\/p>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Does each new volunteer have an assigned coordinator or manager as a key contact?<\/p>\n<\/blockquote>\n<p><strong>What tools and resources will you need?<\/strong><\/p>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610 Does each volunteer role have a job description?<\/p>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Do you have a volunteer manual?<\/p>\n<\/blockquote>\n<h2>Making new volunteers feel welcome:<\/h2>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610<span style=\"font-weight: normal;\">\u00a0Do you have a process in place to welcome new recruits?<\/span><\/p>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610<span style=\"font-weight: normal;\">\u00a0Is someone assigned to greet the new volunteer in person?<\/span><\/p>\n<\/blockquote>\n<h2>Onboarding remote volunteers:<\/h2>\n<p>\u2610\u00a0Did every remote volunteer receive a welcome email with everything they need to know?<\/p>\n<p>\u2610\u00a0Did every remote volunteer receive all the necessary training and onboarding materials via email?<\/p>\n<p>\u2610\u00a0Did you set up a group introductory call to replace an in-person meeting?<\/p>\n<p>\u2610\u00a0Does every remote volunteer have the necessary software tools, access to online communication channels (ex: Teams, Slack) and all the login information?<\/p>\n<p>\u2610\u00a0Do remote volunteers have a contact person they can reach out to at any point if they have questions or need help?<\/p>\n<p>\u2610\u00a0Do remote volunteers have an online space where they can engage and support each other?<\/p>\n<h2>Orientation or onboarding that inspires and empowers:<\/h2>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Does your orientation or onboarding process inspire:<\/p>\n<ol>\n<li>Enthusiasm?<\/li>\n<li>Inspiration?<\/li>\n<li>Empowerment?<\/li>\n<li>Confidence?<\/li>\n<\/ol>\n<\/blockquote>\n<p style=\"margin: 0px 0px 0px 40px; padding: 0px;\">\u2610\u00a0Can you customize your orientation based on&#8230;<\/p>\n<blockquote style=\"margin: 0px 0px 0px 40px; padding: 0px;\">\n<ul>\n<li>The individual\u2019s background with or knowledge of the organization?<\/li>\n<li>The particular volunteer job?<\/li>\n<li>Prior experience with this type of role?<\/li>\n<li>Legal or liability issues around the job to be performed?<\/li>\n<\/ul>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Have you considered\u00a0non-traditional ways of providing orientation information? For example:<\/p>\n<ul>\n<li>Can some of the documents be available online (for mobile access) for review prior to a face-to-face session?<\/li>\n<li>Would existing volunteers be willing to offer their insight and experience?<\/li>\n<li>Are there documents or procedure manuals that some volunteers are required to read prior to starting their job? If so, how can you make these available and\/or confirm their comprehension?<\/li>\n<\/ul>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Do your orientation materials include:<\/p>\n<ul>\n<li>An overview of the organization \u2013 its mission, vision, values?<\/li>\n<li>An outline of the organizational structure (e.g., key staff members, leadership volunteers and an explanation of their roles)?<\/li>\n<li>A general overview of the type of volunteer jobs?<\/li>\n<li>Physical orientation to your office, project location, event venue \u2013 so they know their way around?<\/li>\n<li>An outline of any policies, rules, and procedures?<\/li>\n<li>An overview of any volunteer training that is required and pertinent schedules?<\/li>\n<li>Contact information and emergency procedures?<\/li>\n<\/ul>\n<\/blockquote>\n<h2><strong>Training that motivates and engages volunteers<\/strong><\/h2>\n<blockquote style=\"margin: 0px 0px 0px 40px; padding: 0px;\">\n<p>\u2610\u00a0Does your training style match your volunteers\u2019 needs? For example&#8230;<\/p>\n<ul>\n<li>Can you offer informal versus formal, classroom-style training?<\/li>\n<li>Is peer-to-peer training an option you can consider?<\/li>\n<li>Can you incorporate hands-on practice into your training?<\/li>\n<\/ul>\n<\/blockquote>\n<blockquote style=\"margin: 0px 0px 0px 40px; border: none; padding: 0px;\">\n<p>\u2610\u00a0Are you overwhelming new recruits with too much material?<\/p>\n<ul>\n<li>To avoid information overload can you:\n<ul>\n<li>Offer only \u201cneed to know\u201d information?<\/li>\n<li>Allow learners to check out additional optional information on their own via your website?<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/blockquote>\n<h2>Saying thank you and recognizing volunteers&#8217; efforts:<\/h2>\n<blockquote style=\"margin: 0px 0px 0px 40px; padding: 0px;\">\n<p>\u2610\u00a0Do you have a process for checking in with volunteers and offering feedback?<\/p>\n<p>\u2610\u00a0Do you recognize volunteer efforts and explain how these are making a difference at your organization?<\/p>\n<p>\u2610\u00a0Do you thank volunteers often and sincerely?<\/p>\n<\/blockquote>\n<p>We hope this volunteer checklist helps you fine-tune your existing volunteer onboarding process or acts as a roadmap for developing a consistent new process to welcome new volunteers. Best of luck with your new volunteers!<\/p>\n<p><a href=\"https:\/https:\/\/register.wildapricot.com\/.wildapricot.com\/volunteer-recruitment-checklist\"><img decoding=\"async\" title=\"Volunteer Checklist\" src=\"https:\/\/www.wildapricot.com\/wp-content\/uploads\/2024\/03\/volunteer-recruitment-checklistA7CB5C13965F.jpg?\" alt=\"Volunteer Checklist\" \/><\/a><\/p>\n<h3>Want more planning tips and ideas?<\/h3>\n<p>Check out these additional resources:<\/p>\n<ul>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-orientation-and-training\">Volunteer Orientation and Training for Nonprofits: The Ultimate Guide<\/a><\/span><\/li>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-appreciation-guide\">The Ultimate Volunteer Appreciation Guide<\/a><\/span><\/li>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-management-plan\">How to Build an Effective Volunteer Management Plan in Six Steps<\/a><\/span><\/li>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-engagement\">How To Create A Volunteer Engagement Strategy that Actually Works<\/a><\/span><\/li>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/volunteer-thank-you-letter\">How to Write a Volunteer Thank-You Letter That&#8217;s Actually Meaningful (+ Template)<\/a><\/span><\/li>\n<li><span style=\"line-height: 19.5px;\"><a href=\"https:\/\/www.wildapricot.com\/blog\/how-to-recruit-volunteers\">How to Recruit Volunteers from Start to Finish<\/a> <\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Most nonprofits and membership organizations depend on volunteers to help run projects, raise funds, organize events, and even manage day-to-day administration. These individuals are also likely members, supporters or donors \u2013 the very folks your organization is trying to engage and retain. So making the effort to get your volunteers off to a good start&#8230; <a class=\"read-more\" href=\"https:\/\/www.wildapricot.com\/blog\/new-volunteer-checklist\" aria-label=\"Continue reading New Volunteer Checklist: How to Onboard and Welcome New Volunteers\">Read More<\/a><\/p>\n","protected":false},"author":10,"featured_media":1608,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[9],"tags":[],"class_list":["post-1607","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-volunteerism"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>New Volunteer Checklist: How to Onboard and Welcome New Volunteers<\/title>\n<meta name=\"description\" content=\"Do you have a lot of new volunteers coming your way? 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